Accessibility and Usability Statement

THE PTCRIS undertakes to make available the website ptcris.pt, in accordance with Decree-Law No. 83/2018, of October 19, which transposes Directive (EU) 2016/2102 of the European Parliament and of the Council on the accessibility of websites and mobile applications.

I. State of conformity

The website ptcris.pt dthe PTCRIS this partially compliant in accordance with Decree-Law No. 83/2018 of October 19.

Non-conformities and/or exemptions are indicated below.

Non-conformities and/or subject to exemptions

A. Enumeration of the sections / contents / functions dthe website that are not compliant and/or subject to exemption:

• No navigation level has more than 9 options.
• It is not possible to recognize the semantics of the various elements when the CSS is removed.

B. Reasons which are at the root of the non-compliance with the contents indicated above:

• Non-compliance with Decree-Law No. 83/2018, the aggregation of services would impair the clarity of information and navigation, with the current structure being more effective for users.
• There are occasional limitations in some components integrated via iframes, where the semantic order of the HTML code does not fully reflect the visual order presented on the frontend. These situations require corrections to be made by the iframe provider and cannot be directly resolved at the website level.

II. Preparation of this accessibility and usability statement

This statement was updated on 2025-12-30.

According to Article 9 of Decree-Law No. 83/2018, entities must adopt the monitoring procedures presented below. Procedures A) and B) are mandatory. Procedure C) is recommended.

A. Automatic evaluations carried out

B. Manual assessments carried out:

C. Usability testing with people with disabilities:

The website It has not yet been tested with users with disabilities.

III. Contact and request for information regarding to the website

To contact us, send suggestions, make complaints, or request additional information regarding the content and/or features present in [website/platform name].the website dthe PTCRIS, utilize, por favor, os seguintes meios:

IV. Other evidence

THE PTCRIS The company did not provide, when completing this Declaration, any other evidence or efforts to make its website compliant with the accessibility requirements set out in Decree-Law No. 83/2018 of 19 October.

V. Reporting situations of discrimination

According to paragraph 1 of Article 13 of Decree-Law No. 83/2018, of October 19, whenever a person with a disability is subjected to less favorable treatment than that which is, has been, or will be given to another person in a comparable situation, which constitutes a discriminatory practice against persons with disabilities, foreseen and punished under the terms of Article 4 of Law No. 46/2006, of August 28That person may file a complaint, in accordance with the provisions of Decree-Law No. 34/2007, of February 15.

The National Institute for Rehabilitation (INR, IP) provides a Form to report situations of discrimination., forwarding the complaints submitted to the competent authorities. Annually, the INR, IP prepares an annual report on the application of the law that prohibits and punishes discrimination based on disability and the existence of an aggravated health risk (Law No. 46/2006, of August 28).

This Accessibility and Usability Statement was created with the assistance of WAI-Tools PT Generator v1.5, developed within the scope of the project WAI-Tools, of which AMA is an integral part. The Declaration was drawn up in accordance with Decree-Law No. 83/2018, of October 19.